The messages in the room are added to the existing room and the users' messages are associated with the existing user. If a room, user, or name is not unique during import, Hipchat Server assumes the existing room or user is correct and does not recreate it.
#HIPCHAT DOWNLOAD ALL HISTORY LICENSE#
To avoid data conflicts, always import into a clean Hipchat Server deployment that you've configured through the Hipchat Server Setup wizard and installed a valid license on. If you do import into an existing Hipchat Server deployment, be sure usernames (users' email addresses), names, and room names are unique. You must reinstall and configure integrations after importing a Hipchat data export to a new deployment.Īlways import into an empty Hipchat Server deployment. Integrations and their API tokens are not exported. (History retention is set on the Group admin > Group info page.) History retention settings can change how this works. ( History retention is set on the Group admin > Group info page.)
If you export images, the original file is included in the export, but thumbnails are not. If you are exporting from Hipchat Cloud, and have a retention period of 75 days or fewer, message history is not exported.Īrchived rooms are included in the export, along with their "User archived the room" or "User unarchived the room" messages. If the room has guest access enabled, a new guest access URL is generated on import. This is the room's privacy setting: public or private. If necessary, an administrator can reset user passwords after an import. Users set these on their profile pages, and they're used to mention users in chat. The following table gives more detail on which data is and isn't exported from Hipchat Server.Īll users are included in the export, including inactive (or "deleted") users. The export excludes integrations, passwords, API tokens, users auto-join information, and server settings.You can choose to export files and 1-to-1 chat history.When you export, the export includes users, rooms, and room history.Hipchat data that is and (isn't) exported from Hipchat Serverįollowing are high-level details on the data that is and isn't exported: (If you're exporting from Hipchat Server that URL is on Hipchat Server.) The download of the file is not secured, but the file is encrypted with a password.
#HIPCHAT DOWNLOAD ALL HISTORY ARCHIVE#
The archive file is hosted at a unique URL. When you export, Hipchat creates an encrypted archive file using 256 AES (standard encryption). Migrate from one Hipchat Server deployment to another Hipchat Server deploymentĮxport your data from Hipchat Server deployment and import it into another Hipchat Server deployment.
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